Jacquard backpack

WOODENARTISTIC INDUSTRIAL PRIVATE LIMITED

At Woodenartistic Industrial Private Limited (“Company”, “we”, “our”, or “us”), we are committed to delivering your handcrafted furniture safely and efficiently, wherever you are in the world.

Shipping Policy

All our products are handcrafted and made to order.

• Production begins once the order is confirmed
• Standard manufacturing time: 14–21 business days
• Custom or bulk orders may require additional time depending on complexity

Since each piece is handmade, timelines may vary slightly to maintain quality standards.

2. Shipping Coverage

We offer worldwide shipping, including:

• United States
• Europe
• United Kingdom
• Middle East and other international locations

3. Shipping Charges & Duties

• All product prices are inclusive of shipping, taxes, and customs duties
• We operate on a Delivered Duty Paid (DDP) basis
• Customers will not be charged any additional fees at the time of delivery

4. Estimated Delivery Time

Delivery timelines include both production and shipping:

• Production: 14–21 days
• Shipping: 7–15 business days (depending on destination)

Total estimated delivery time: 3–5 weeks

Please note that delivery timelines may vary based on location and logistics conditions.

5. Shipping Partners

We work with trusted international logistics partners to ensure safe and timely delivery. The choice of courier depends on the destination and shipment size.

6. Order Tracking

• Once your order is dispatched, you will receive a tracking ID via email or WhatsApp
• You can track your shipment in real-time through the courier partner’s website

7. Packaging & Handling

• All products are securely packed using export-grade packaging materials
• Extra care is taken to protect fragile and high-value furniture items during transit

8. Delays & Exceptions

While we strive to deliver on time, delays may occur due to:

• Customs clearance procedures
• Weather conditions
• Logistics disruptions or peak season delays

The Company is not liable for delays caused by circumstances beyond our control.

9. Delivery Requirements

Customers are responsible for:

• Providing accurate shipping details
• Being available to receive the delivery
• Ensuring proper access for large furniture items

Failure to accept delivery may result in additional handling or re-shipping charges.

10. Damaged Shipments

If your order arrives damaged:

• Notify us within 7 days of delivery
• Share clear photos/videos of the damage
• After verification, we will arrange a replacement or refund as per our policy

11. Contact Us

For shipping-related queries, feel free to reach out:

📧 woodenartistic@gmail.com
🌐 https://woodenartistic.com