Legal Business Name: WOODENARTISTIC INDUSTRIAL PRIVATE LIMITED
Website: https://woodenartistic.com
Email: woodenartistic@gmail.com
WhatsApp Support: +91 9602831565
Address: 11-B-46 Housing Board, Kudi Bhagtasani, Jodhpur, Rajasthan – 342013, India
1. Free Shipping Across India
At Wooden Artistic, we proudly offer FREE SHIPPING on all orders across India.
There are no hidden charges or additional delivery fees.
2. Order Processing & Cut-Off Time
Orders placed before 2:00 PM (IST) are processed on the same working day (Monday–Saturday).
Orders placed after 2:00 PM are processed on the next working day.
Orders received on Sundays or public holidays are processed the following business day.
3. Handling Time (Production & Preparation)
Our products are handcrafted and made-to-order.
Depending on order volume and customization level, handling time may vary:
Minimum Handling Time: 0 days (ready or in stock)
Maximum Handling Time: 21 days (for made-to-order or complex designs)
Orders are fulfilled Monday through Saturday.
4. Delivery (Transit) Time
Once dispatched, the delivery usually takes:
Minimum Transit Time: 0 days (local or express shipments)
Maximum Transit Time: 10 business days (based on location and courier)
Shipments are delivered Monday through Saturday.
5. Total Estimated Delivery Timeline
Your total estimated delivery time will be:
0–31 business days (handling + transit)
Depending on your location, product type, and courier partner.
Please note: Delivery timelines may be extended during peak seasons, weather disruptions, or logistical delays beyond our control.
6. Order Tracking
Once your order is shipped, you will receive:
Courier partner details
Tracking number
Tracking link via Email or WhatsApp
You can track your shipment online until it reaches your doorstep.
7. Delivery Partners
We work only with trusted courier and logistics partners to ensure safe, timely delivery of your handcrafted products.
8. Packaging & Safety
Each product is packed securely using:
Protective wrap and cushioning
Sturdy carton boxes or wooden crates (as required)
Corner protection for safe transit
Our team ensures your product arrives in perfect condition.
9. Delivery Attempts
If you are unavailable during delivery:
The courier will make up to two delivery attempts.
If both attempts fail due to incorrect address or unavailability, re-delivery charges (if applicable) may apply.
10. Remote Locations
For remote or non-serviceable PIN codes:
Delivery may take longer than usual.
We will contact you if special arrangements are required.
11. International Shipping
Currently, international shipping is not available.
We only deliver within India.
12. Damaged Deliveries
If your order arrives damaged:
Mention “DAMAGED” or “PENDING INSPECTION” on the delivery receipt.
Record a video while unboxing.
Email or WhatsApp us within 24 hours with photos/videos at
📧 woodenartistic@gmail.com
📱 +91 9602831565
We will assist you as per our Return & Replacement Policy.
13. Order Communication
You’ll receive notifications at every step:
✅ Order confirmation
✅ Production or processing updates
✅ Dispatch & tracking details
14. Contact Us
For any shipping-related questions or support, reach us at:
📧 woodenartistic@gmail.com
📱 WhatsApp: +91 9602831565
🌐 https://woodenartistic.com