WOODENARTISTIC INDUSTRIAL PRIVATE LIMITED
Privacy Policy

WOODENARTISTIC INDUSTRIAL PRIVATE LIMITED (“Company”, “we”, “our”, or “us”) respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit https://woodenartistic.com or make a purchase.

This policy is designed to align with international privacy standards, including applicable laws in the United States and the European Economic Area (EEA), such as the General Data Protection Regulation (GDPR) where applicable.

1. Information We Collect

We may collect the following categories of information:

a. Personal Information

  • Full name
  • Email address
  • Phone number
  • Shipping and billing address

b. Order Information

  • Product details and preferences
  • Payment information (processed securely through third-party payment providers; we do not store full payment details)

c. Technical Information

  • IP address
  • Browser type, device type, and operating system
  • Website usage data (collected through cookies and analytics tools)

2. How We Use Your Information

We use your personal data for the following purposes:

  • To process, manufacture, and fulfill orders
  • To communicate order updates and provide customer support
  • To improve our website, products, and services
  • To send important service-related notifications
  • To detect, prevent, and address fraud or security issues

Note: All furniture is handmade and customized; therefore, the manufacturing process typically takes 14–21 days before dispatch. Your information is used during this period to process and manage your order.

3. Legal Basis for Processing (EEA Users)

If you are located in the European Economic Area (EEA), we process your personal data based on:

  • Contractual necessity (to fulfill your order)
  • Legal obligations (e.g., tax and compliance requirements)
  • Legitimate interests (e.g., improving services, fraud prevention)
  • Consent (for marketing communications, where applicable)

4. Sharing of Information

We do not sell or rent your personal data. We may share your information with:

  • Trusted third-party service providers (payment processors, logistics partners, IT services)
  • Regulatory authorities or law enforcement when required by law
  • Service providers located outside your country, for order fulfillment and operations

All third parties are obligated to protect your data.

5. International Data Transfers

As a global business, your data may be transferred to and processed in countries outside your residence, including India.

For users in the EEA or UK, we take appropriate safeguards (such as standard contractual clauses or equivalent measures) to ensure your data remains protected.

6. Data Security

We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction.

However, no online transmission or storage system can be guaranteed to be completely secure.

7. Cookies & Tracking Technologies

  • We use cookies and similar technologies to enhance user experience and analyze website traffic
  • Cookies help us understand user behavior and improve functionality
  • You can manage or disable cookies through your browser settings

For EU users, cookie usage may be subject to your consent where required.

8. Data Retention

We retain your personal data only for as long as necessary to:

  • Fulfill your order
  • Comply with legal, tax, and regulatory obligations
  • Resolve disputes and enforce agreements

After this period, your data will be securely deleted or anonymized.

9. Your Rights

Depending on your location, you may have the following rights:

For EU/EEA/UK Residents (GDPR Rights):

  • Right to access your personal data
  • Right to correct inaccurate data
  • Right to request deletion (“right to be forgotten”)
  • Right to restrict or object to processing
  • Right to data portability
  • Right to withdraw consent at any time

For US Residents (State-Specific Rights such as CCPA/CPRA):

  • Right to know what personal data we collect and how it is used
  • Right to request deletion of your data
  • Right to opt out of data selling (note: we do not sell data)
  • Right to non-discrimination for exercising privacy rights

To exercise your rights, please contact us at the email below.

10. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for their privacy practices or content. We recommend reviewing their privacy policies separately.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect legal, technical, or business changes. Updates will be posted on this page with a revised effective date.

12. Contact Us

If you have any questions, requests, or concerns regarding this Privacy Policy or your personal data, please contact us:

📧 woodenartistic@gmail.com

Registered Address:
11-B-46 Housing Board, Kudi Bhagtasani,
Jodhpur, Rajasthan – 342013, India

By using our website and services, you acknowledge that you have read, understood, and agreed to this Privacy Policy.