WOODENARTISTIC INDUSTRIAL PRIVATE LIMITED

Welcome to Woodenartistic Industrial Private Limited (“Company”, “we”, “our”, or “us”). By accessing our website https://woodenartistic.com and placing an order, you agree to the following Terms and Conditions. These terms are designed to comply with international e-commerce practices, including customers in the United States and Europe.

1. Business Information

Legal Name: Woodenartistic Industrial Private Limited
GSTIN (India): 08AAECW1826B1ZM
Registered Address: 11-B-46 Housing Board, Kudi Bhagtasani, Jodhpur, Rajasthan – 342013, India
Email: woodenartistic@gmail.com
Website: https://woodenartistic.com

2. Nature of Products

We specialize in:

  • Custom-made furniture crafted to order
  • Ready-made furniture

All furniture is handmade and customized. Therefore, the product manufacturing process typically takes approximately 14–21 days before dispatch.

Each piece is created using traditional craftsmanship and manual processes, making every item unique.

3. Product Representation

Due to the handcrafted and customized nature of our products:

  • Slight variations in color, grain, texture, size, or finish may occur
  • These variations are natural characteristics and not considered defects
  • Product images on the website are for illustrative purposes only

4. Pricing, Shipping & Duties

  • We offer worldwide shipping, including the United States and Europe
  • All listed prices are inclusive of shipping charges, applicable taxes, and customs duties (Delivered Duty Paid – DDP)
  • Customers will not be required to pay additional fees at delivery

5. Order Cancellation Policy

  • Orders may be canceled within 24 hours of placement
  • After 24 hours, cancellations are not permitted as production or processing begins

6. Returns & Refund Policy

We are committed to delivering high-quality products.

Eligible for Return/Refund:

  • Product arrives damaged during transit
  • Product is defective upon delivery

Conditions:

  • Customers must notify us within 7 days of delivery
  • Clear proof (photos/videos) must be provided
  • After verification, we will offer a replacement or refund

Not Eligible for Return/Refund:

  • Minor variations due to handcrafted nature
  • Change of mind after delivery
  • Dissatisfaction with custom specifications that match the approved order

7. Delivery

  • Delivery timelines vary depending on customization, destination, and logistics
  • Estimated production time: 14–21 days, plus shipping time
  • We are not responsible for delays caused by factors beyond our control (e.g., customs clearance, weather, or logistics disruptions)

8. Customer Responsibility

Customers are responsible for:

  • Providing accurate shipping and contact details
  • Being available to receive deliveries
  • Providing valid evidence when reporting damage or defects

9. Limitation of Liability

To the extent permitted by applicable law, Woodenartistic Industrial Private Limited shall not be liable for:

  • Indirect, incidental, or consequential damages
  • Delays beyond our reasonable control
  • Natural variations inherent in handmade products

10. Governing Law & Jurisdiction

These Terms shall be governed by the laws of India.
However, for customers in the United States and Europe, applicable consumer protection laws in your country of residence may also apply.

Any disputes shall be subject to the jurisdiction of courts in Jodhpur, Rajasthan, India, unless otherwise required by local consumer protection regulations.

11. Amendments

We reserve the right to update or modify these Terms and Conditions at any time. Changes will be effective upon posting on our website.

12. Contact Us

For any questions or concerns, please contact:
📧 woodenartistic@gmail.com

By placing an order, you confirm that you have read, understood, and agreed to these Terms and Conditions.